Technorama Seminar: Key Steps for Clinicians to Ensure Patient Satisfaction

Seminar Description:

This lecture will provide a comprehensive exploration of the challenges clinicians face from a clinical standpoint, specifically focusing on complete denture and removable partial denture therapy. It will delve into the key factors that drive both patient satisfaction and dissatisfaction throughout these treatment processes. Participants will gain practical, evidence-based strategies for improving care, with a focus on essential areas such as patient assessment, effective treatment planning, managing health concerns, adhering to Ontario regulations, and more.

Objectives of this Seminar Include:

• Understand the common challenges clinicians face in complete denture and removable partial denture therapy.
• Identify key factors that influence both patient satisfaction and dissatisfaction during treatment.
• Develop effective patient assessment strategies to enhance treatment outcomes.
• Learn how to create comprehensive, individualized treatment plans for denture patients.
• Understand the regulatory requirements and guidelines for denture therapy in Ontario.
• Gain practical insights into improving patient communication and building trust.
• Explore best practices for ensuring timely and high-quality denture services.

Speaker Bio:

Lukas Nguyen, RDT, has been working in the dental industry for over 9 years. He began his career at Bite Rite Orthodontic Laboratory in the plaster department, then transitioned to specializing in orthodontic appliances. Currently, he oversees the CAD/CAM workflow and production, managing a fleet of 10 printers. In addition to his work at Bite Rite, Lukas is the proud owner of Jedi Dental Studio, a fully digital dental laboratory. The studio was designed with a custom workflow that ensures quick turnaround times for clients across the Greater Toronto Area (GTA). Lukas has also been a Bego Canada Ambassador since2022 and regularly speaks at industry seminars, including Spectrum Day and Technorama. With his ambitious drive and forward-thinking approach, Lukas is helping to shape the future of Registered Dental Technologists and Denturists, leading his peers toward strategic growth and innovation in Digital Dentistry.